Generally
RXPortfolios's terms and conditions prohibit the
disclosure of customer information without the customer's express written
consent except as required to comply with a current judicial proceeding,
a court order, subpoena or other legal process served on RXPortfolios.
If you require information regarding a RXPortfolios customer you must
fax, mail, or serve a valid subpoena on RXPortfolios.
The contents of portfolios
terminated for nonpayment or by the request of the portfolio owner
are permanently and irrevocably deleted shortly after termination of the
account, generally within five to ten business days. Such files can no
longer be recovered.
RXPortfolios will provide only such information as required or permitted
by law. Pursuant to the Electronic Communications Privacy Act, 18 USC
2701 et, seq., RXPortfolios is prohibited from providing the contents
of e-mails or other electronic communications except under very limited
circumstances, even in response to a valid subpoena or court order. RXPortfolios
does not retain copies of deleted or sent e-mails or e-mail logs, although
such e-mails or related information may be available on backup tapes for
a limited period. RXPortfolios does not have access to electronic communications,
which are downloaded to the customer's computer.
Service
RXPortfolios is headquartered in Warwick, RI.
Service can be made via fax, mail, or personal service. Service by mail
or personal service should be to the following address:
RXPortfolios
c/o: Legal Department
1300 Division Road, Suite 103 A
West Warwick, Rhode Island 02893
Civil Subpoenas
RXPortfolios reserves the right to notify
its customer prior to responding to a civil subpoena, and to delay
compliance for up to ten days in order to allow its customer to move
to quash the subpoena, except in an emergency or where otherwise required
by law. RXPortfolios will comply with civil subpoenas only upon payment
of its expenses, as follows:
- Research $125.00/hr
- Copies $0.25/page
- Compact Disks $15.00/CD
- Other costs as billed
In addition, RXPortfolios reserves the right to charge an administration
fee to the customer pursuant to RXPortfolios's Terms and Conditions.
Additional Documentation
RXPortfolios reserves the
right to request additional information, including but not limited
to a copy of complaints or other pleadings, in order to verify that
the RXPortfolios customer information is relevant to the records requested.
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